Lawyers
Playbooks for solo and small-firm attorneys.
Tactical, opinionated writing on inbox triage, lead response, client updates, and follow-through — calibrated to how solo and small-firm attorneys actually work.
May 16, 2026
How solo lawyers can respond to intake leads in under 90 seconds (without sounding robotic)
78% of legal services buyers hire the first attorney who responds. Here is the playbook for replying inside 90 seconds — qualifying, calendaring, and protecting yourself — without a paralegal.
May 14, 2026
The email intake script that doesn't accidentally create an attorney-client relationship
Most solo lawyers' intake emails create exposure they don't realize. Here is the language to use — and the language to avoid — so you can move fast on new leads without tripping the bar's rules.
May 12, 2026
The weekly client update template that ends 'just checking in' emails
Solo and small-firm clients send 'any update?' emails when they feel out of the loop. A 5-minute Friday status note kills 80% of them — here is the exact format that works.
May 9, 2026
When to run a conflict check on a new intake — and what to do if one surfaces
The conflict-check step is the single biggest reason intake leads stall between first email and engagement letter. A simple checklist + a script for the awkward conversation when a conflict appears.
May 7, 2026
Tracking the 'I said I'd do that' problem — a follow-through system for solo attorneys
Every solo attorney leaks revenue on dropped follow-throughs: 'I'll send the draft by Friday,' 'I'll loop in opposing counsel,' 'I'll get back to you.' Here is the system that catches them before the client does.
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